Italian Hotel Vocabulary and Useful Phrases

Booking a room or staying at a resort in Rome, Florence or Venice? In this practical guide, you will learn the most important Italian hotel vocabulary and essential survival phrases to check-in smoothly, ask for room amenities and handle payments at check-out without complications.

Listen to the audio recordings to improve your pronunciation and enjoy a comfortable stay!

If you want to learn real Italian, you can find a teacher suitable to your needs in the list of native Itailan tutors via videoconference. This is the best way to immerse into the Italian language and culture.

 

Essential words about hotels and accommodations

m = maschile f = femminile

 

Useful phrases for the hotel

1. Checking In (Al check-in)

• Ho una prenotazione a nome di...
  I have a reservation under the name of...
• Vorrei prenotare una camera per due notti.
  I would like to book a room for two nights.
• È inclusa la colazione?
  Is breakfast included?
• A che ora è il check-out?
  What time is check-out?
• Può mostrarmi la camera, per favore?
  Could you show me the room, please?

2. Room Types (Tipi di camera)

• Una camera singola / doppia / matrimoniale.
  A single room / twin room / double room.
• C'è il Wi-Fi gratuito in camera?
  Is there free Wi-Fi in the room?
• Qual è la password del wi-fi?
  What is the wi-fi password?
• Avete l'aria condizionata / il riscaldamento?
  Do you have air conditioning / heating?

3. Requesting Services (Servizi)

• Ho bisogno di altri asciugamani puliti, per favore.
  I need some more clean towels, please.
• Può svegliarmi domani alle sei?
  Could you give me a wake-up call tomorrow at six?
• Potete tenere i miei bagagli fino a stasera?
  Could you keep my luggage until this evening?
• La chiave della camera non funziona.
  The room key is not working.

4. Handling Problems (Segnalare un problema)

• La camera è troppo rumorosa / fredda / calda.
  The room is too noisy / cold / hot.
• Non c'è acqua calda nella doccia.
  There is no hot water in the shower.
• Il lavandino è rotto.
  The sink is broken.
• La TV / il condizionatore non funziona.
  The TV / air conditioner does not work.

5. Checking Out (Al check-out)

• Buongiorno, vorrei fare il check-out, per favore.
  Good morning, I would like to check out, please.
• Posso avere il conto?
  May I have the bill?
• Posso pagare con la carta de credito / in contanti?
  May I pay by credit card / in cash?
• È stato un soggiorno meraviglioso, grazie!
  It was a wonderful stay, thank you!

 

Frequently Asked Questions (FAQ)

What is the difference between a "camera doppia" and a "camera matrimoniale"?

A camera doppia typically features two separate twin beds. A camera matrimoniale comes with one large matrimonial or double bed, ideal for couples.

How do you ask for the wi-fi password in an Italian hotel?

You can simply say to the front desk clerk: «Qual è la password del wi-fi?» (What is the wi-fi password?) or «Come posso connettermi a Internet?» (How can I connect to the internet?).

What does "pensione completa" and "mezza pensione" mean?

Pensione completa means full board (your stay includes breakfast, lunch and dinner). Mezza pensione means half board (it usually includes breakfast and either lunch or dinner).

Is tourist tax included in the hotel price in Italy?

Usually no. In Italy, this is called tassa di soggiorno (city tax or tourist tax). It is typically paid separately in cash or card at the front desk during check-out and varies by city and hotel star rating.

 

Related Vocabulary

To get around smoothly during your trip in Italy, we recommend checking out our other thematic vocabulary guides with audio:

• Airport Vocabulary in Italian
• Restaurant Vocabulary in Italian
• Means of Transport in Italian

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